OPEN TO IT OPPORTUNITIES · ADELAIDE, SA

Hello, I'm

Madan Tiwari.

I make technology work better|

IT graduate focused on network administration, IT support, systems, and cybersecurity. I enjoy solving technical problems and making technology easier for people to use.

01 Network & Systems02 IT Support03 Cybersecurity
PROFILE.exeONLINE
MT

Madan Tiwari

IT Support · Networking · Cybersecurity

LocationAdelaide, Australia
EducationMaster of IT
FocusInfrastructure & Support

$ whoami

Curious. Reliable. Always learning.

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⌘ Network
◈ Security
✳ IT Support
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A LITTLE ABOUT ME

Technology is more than systems.
It's about helping people.

I’m a recent Master of Information Technology graduate from Flinders University, specialising in Network and Cybersecurity.

My studies have built a foundation in networking, systems administration, security principles, and technical troubleshooting. Alongside my technical learning, customer-facing work in Australia has strengthened my communication, patience, teamwork, and ability to explain things clearly.

I’m now looking to contribute to an IT team, keep learning from experienced professionals, and grow into a capable infrastructure and security professional.

Master'sFlinders University
AdelaideSouth Australia
Hands-onLabs & projects
✦What I bring
01

Structured troubleshooting

Break problems into steps, test assumptions, and verify the fix.

02

User-first support

Listen carefully and explain technical issues in plain language.

03

Continuous learning

Build skills through practical labs, documentation, and feedback.

MY TOOLKIT

Skills that keep systems running.

A growing toolkit across support, infrastructure, networking, and security.

⌘

Networking

Building blocks for reliable connectivity.

TCP/IPLAN/WANRouting & SwitchingVLANsDNS / DHCPWi-Fi
▣

Systems & Support

Helping users and maintaining endpoints.

WindowsWindows ServerActive DirectoryMicrosoft 365IntuneEndpoint Support
◈

Cybersecurity

Applying security-minded thinking.

Essential EightNIST CSFISO 27001Zero TrustNetwork SecurityRisk Assessment
⚙

Tools & Platforms

Exposure to common IT environments.

FortinetCiscoUbiquitiArubaAzureNinjaOne

Skills reflect my current knowledge and exposure through study, labs, and projects. I’m continuing to build practical experience.

SELECTED WORK

Projects & practice.

Academic work and practical learning that demonstrate how I approach IT problems.

NETWORK LAB
PCSWRTRSRV
NETWORKING01 / LAB

Network Security & Connectivity Lab

Explored network fundamentals, IP addressing, subnetting, connectivity troubleshooting, and security controls in an academic lab environment.

TCP/IPSubnettingTroubleshooting
SECURITY REVIEW
◈
THREAT / CONTROL / RISK
CYBERSECURITY02 / ACADEMIC

Security Risk Assessment

Identified common threats and vulnerabilities, considered potential business impacts, and mapped security controls to reduce risk.

Risk AssessmentNIST CSFControls
SYSTEMS ADMIN
IDENTITY · ACCESS · ENDPOINTS
SYSTEMS03 / LEARNING

Windows & Identity Administration

Developed foundational knowledge of Windows environments, user and group administration, Microsoft 365, and endpoint management concepts.

WindowsActive DirectoryMicrosoft 365

EDUCATION & EXPERIENCE

The path so far.

EDUCATION
QUALIFICATION

Master of Information Technology

Flinders University · Network & Cybersecurity

Developed knowledge across networking, cybersecurity, systems, risk, and IT infrastructure through coursework and academic projects.

PROFESSIONAL EXPERIENCE
CUSTOMER SERVICE

Customer-facing roles in Australia

Customer service · Part-time experience

Built communication, teamwork, time management, and service skills while assisting customers in busy environments.

NEXT CHAPTER
CAREER FOCUS

Growing into IT Support & Infrastructure

Adelaide, South Australia

Seeking an opportunity to contribute to an IT team, support users, strengthen infrastructure skills, and keep developing professionally.

LET'S CONNECT

Have an IT role
or project in mind?

I’d be happy to connect, discuss opportunities, or share more about my projects and learning journey.

✳

CURRENTLY

Open to opportunities

IT Support · Service Desk · Junior IT Technician · Network Administration

Based in Adelaide, SA
Email me ↗